Refund policy
RETURN & REFUND POLICY
At Stockify Store, we want you to be happy with your purchase.
RETURNS
You may request a return within 30 days of delivery. Items must be unused, in original condition, and in original packaging where applicable. Proof of purchase or your order number may be required.
DAMAGED OR INCORRECT ITEMS
If your item arrives damaged, defective, incorrect, or significantly different from what you ordered, contact us within 7 days of delivery with your order number and clear photos of the product and packaging.
After review, we may offer a replacement, refund, or another suitable resolution.
NON-RETURNABLE ITEMS
Used, worn, altered, or damaged items may not be eligible for return. Certain hygiene or personal-use products may also be non-returnable.
RETURN SHIPPING
For damaged, defective, or incorrect items caused by our error, we will provide appropriate return instructions. For change-of-mind returns, the customer may be responsible for return shipping costs.
REFUNDS
Approved refunds are issued to the original payment method. Your bank or payment provider may require additional time to process the refund.
CANCELLATIONS
Orders may be cancelled before they are processed for shipment. Once processing or shipping has started, cancellation may not be possible.
CONTACT
For return or refund questions:
stockifystore109@gmail.com